Meet the Team
Dr. Whiting is a family physician with decades of experience in comprehensive family medicine. He has special interests in nutrition as medicine, and skin cancer screening. Dr. Whiting accepts referrals from family physicians for assessment of skin lesions and full skin examinations.
Dr. Blinkhorn brings a warm, patient-centred approach to every visit. She has a particular interest in preventive medicine and the ongoing health of families across the Kelowna community.
Elaine is an experienced registered nurse with a background in wound care and oncology who has embraced the full diversity of family practice. She provides invaluable support across many areas of our practice, including office-based surgical procedures and nutrition support.
Monica is a caring and competent MOA who brings a wealth of experience and excellent communication skills to our team. She is often your first point of contact and is here to help you navigate our services.
Michelle brings experience, warmth, and strong communication skills to our team. She plays a key role in the day-to-day running of the practice and ensuring patients receive timely and efficient support.
Phone & Office Hours
Our phones are not answered outside these hours. For urgent after-hours concerns, please dial 811 (HealthLink BC) for free nurse advice, or go to your nearest urgent care or emergency department.
| Day | Dr. Whiting | Dr. Blinkhorn |
|---|---|---|
| Monday | In office | – |
| Tuesday | In office | Long-term care |
| Wednesday am | In office | Phone consultations |
| Wednesday pm | Phone consultations | In office |
| Thursday | Phone consultations | In office |
| Friday | – | In office |
Booking an Appointment
We encourage patients to use our online booking system where possible. Online appointments are available for non-urgent, single-issue visits.
Online bookings are not available for same-day appointments. If you need to be seen urgently, please call the office — we keep a small number of slots available for genuinely urgent visits each day.
Medication Refills
Your physician needs to check in on your condition periodically. Medications are generally prescribed to run out around the time your next check-in is due — this is intentional, not an oversight.
If your medication has run out before your appointment, your pharmacy can usually provide an emergency renewal to tide you over until you are seen.
Understanding Your Results
We encourage all patients to register with the following services to access their own results directly:
Dynacare Labs — access your community lab results directly. Register at Dynacare using your health services card.
If your physician is concerned about a result, they will contact you directly. If you have seen a result and want to discuss it, please book an appointment online.
Wait Times to See a Specialist
As everyone in BC is well aware, wait times for specialist appointments range from long to, frankly, unreasonable. We understand how frustrating this is.
Specialists are responsible for triaging referrals and determining priority. We have no control over this process once a referral has been sent.
How We Use Technology to Serve You Better
Our practice has invested significantly in technology to improve the quality and efficiency of care we deliver. We believe that well-designed digital tools can reduce administrative burden, improve access to information, and free up time for what matters most: the patient in front of us.
This Website
Designed from the ground up to reduce phone volume by giving patients direct access to information, forms, and resources — without having to call. Booking, refill requests, skin examination intake, and patient education are all available here 24/7.
AI-Powered Patient Handouts
Our patient handout library is searchable using plain-language questions powered by artificial intelligence. Ask a question the way you would ask a person, and the system finds the most relevant resources for you. All handouts are written and reviewed by Dr. Whiting.
Heidi AI — Documentation Assistant
Our practice uses Heidi AI, an artificial intelligence tool that listens to conversations during appointments and generates a draft clinical note for the physician to review and edit. This allows your physician to focus entirely on you during the visit, rather than on the keyboard.
Custom Metabolic Summaries
For patients managing chronic metabolic conditions, Dr. Whiting can generate a personalized metabolic summary that interprets your lab results in plain language, tracks your progress over time, and connects directly to relevant nutrition resources.