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Use this page only if you were seen recently and believe a prescription was accidentally left off or never reached your pharmacy.

This online request is for Dr. Whiting's patients only.

If Dr. Blinkhorn is your family physician, please book an appointment to see her, or telephone the office at 250-860-1622.

If you have run out of a medication and cannot wait:

Telephone your pharmacy today. A pharmacist can usually give you a short supply — often about a month — to cover you until we can see you. This is a stop-gap, not a full renewal, so you will still need an appointment.

If you feel unwell, call HealthLink BC at 8-1-1, or go to the nearest emergency department.

If your medication simply needs renewing — you are running low, or the prescription has run out — this is not the right page.

Renewals need an appointment. We treat every renewal as an opportunity to check that the medication is still the right one for you, that the dose is still right, and to deal with any concerns or side effects you may have. Please book a visit.

If you will run out before your appointment, your pharmacy can give you a short supply to bridge the gap. Book first, then ask the pharmacy to cover you until the appointment.

A few questions first

1. Who is your family physician?

This online request is handled by Dr. Whiting only.

2. When did you last see Dr. Whiting?

A missed prescription can only be corrected against a recent visit.

3. Was this specific medication discussed or reviewed at that visit?

If it was not discussed, it was not missed — it needs to be reviewed properly.

4. Have you checked with your pharmacy?

Your pharmacy can see exactly what was sent and when. Please check with them before contacting us — it is usually the fastest way to sort this out.

Please book an appointment or telephone the office.

You can book online using the button below, or call the office at 250-860-1622. Phone lines are open Monday to Friday, 9:00 to 12:00 and 1:00 to 4:30.

If you are going to run out of a medication before then, telephone your pharmacy and ask them to bridge you until your appointment.

Book an appointment Call 250-860-1622

This medication needs an appointment.

Please book now, using the button below.

If you are going to run out before that appointment, telephone your pharmacy and ask them to bridge you until then. A pharmacist can usually supply about a month. That covers the gap — it does not replace the appointment, and the full renewal still has to come from us.

Book an appointment

Please contact your pharmacy first.

Your pharmacy can look up your record and tell you immediately whether a prescription was sent, when it was sent, and how many repeats remain. That one telephone call usually settles the question.

If the pharmacy confirms they never received it, come back to this page and we will take it from there. If it turns out the prescription has simply run out, you will need an appointment for a renewal.

Thank you — this does sound like something we should look into.

Please give us as much detail as you can. The more precisely you describe what happened, the faster we can correct it without needing to phone you back.

Your details
The visit
The medication

Please list only the medication you believe was missed. If more than one medication was left off the same prescription, you can add a second below.

What happened
Your pharmacy

We aim to review these within two business days. If your situation changes or becomes urgent, please telephone the clinic or contact your pharmacy.